Faisal Qureshi

Senior Operations Manager

Senior operations — supply chain & fulfilment at scale, Lean/Six Sigma wins

About

I chase the numbers that decide whether operations make or lose money: dispatch rate, cost-per-order, SLA adherence and inventory health. Five years across e-commerce and 3PL — currently running fulfilment for 18,000+ orders a day, leading a 14-person team and a vendor base I cut ₹2.3 crore from while tightening delivery SLAs.

97%

On-time dispatch (from 88%)

₹2.3Cr

Annual vendor spend cut

18k+

Orders shipped per day

Selected work

−19% cost/order
Pick-Pack-Ship Redesign

VSM + 5S lifted on-time dispatch to 97%.

LeanProcessKPIs
₹2.3Cr saved
Vendor Renegotiation

12 contracts re-cut with tighter SLAs.

Vendor mgmtBudgeting
−16% last-mile
OptiRoute

Last-mile carrier-mix & zone-skipping.

LogisticsCost control
3D Portfolio

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Skills & tools

Process optimization
Supply chain
KPIs
Vendor management
Lean
Six Sigma
SLAs
Budgeting
SAP
Power BI

Let's build something

Faisal is open to the right opportunity. Reach out — or grab the résumé.