HR Manager / Talent Acquisition · Senior · 10+ yrs

Lakshmi Narayanan

Head of People / Director — Talent & HR

Professional summary

People and talent leader with 13 years building HR functions from the ground up across IT services, SaaS and global capability centres. Sets people strategy across talent acquisition, org design, performance and culture; leads HR teams of 12–20 and owns a recruiting + people-ops budget of ₹6+ crore. Ties HR decisions to business outcomes — attrition, time-to-hire, engagement and cost-per-hire — and has built leadership-hiring engines, HRIS platforms and labor-law-compliant policy across multiple geographies.

2,400

Employees supported

₹1.4Cr

Annual agency spend cut

49

eNPS, up from 18

Skills

People leadership

People strategyOrg designTeam building (12–20)Leadership hiringExecutive partneringChange management

Talent acquisition

TA strategyEmployer brandingGlobal recruitingHiring analyticsVendor & agency management

Culture & performance

Performance management (OKRs)Engagement systemsDEI programsTotal rewardsSuccession planning

Compliance & systems

Labor law (multi-state, multi-country)POSH governanceHRIS (Workday, Darwinbox)ATS platform strategyAudit & policy

Work experience

Director — People & Talent · Aurelis Global Centre

Mar 2019Present

Bengaluru

  • Lead a 20-person People org (TA, HR business partners, people ops) supporting 2,400 employees across India and two global sites, owning a ₹6.2 crore annual budget.
  • Built the leadership-hiring engine that closed 45+ director-and-above roles, cutting executive time-to-fill from 110 to 64 days and reducing agency spend ~₹1.4 crore/year.
  • Re-architected performance management onto a quarterly OKR + continuous-feedback model on Workday, lifting goal-completion 31% and review on-time rates to 96%.
  • Designed an engagement and culture program that raised eNPS from 18 to 49 and cut regretted attrition from 19% to 11% over three years.
  • Owned multi-state and cross-border labor-law compliance and POSH governance, clearing two external audits with zero major findings.
  • Hired and grew the HR leadership bench, promoting 5 managers into senior people-partner and TA-lead roles.

Senior Manager — Talent Acquisition & HRBP · Cendrix Systems

May 2014Feb 2019

Chennai

  • Built the talent-acquisition function from scratch, scaling the company from 300 to 1,100 employees and standardizing ATS-driven hiring across 6 business units.
  • Cut average cost-per-hire 34% by shifting to direct sourcing, employee referrals and an employer-branding campaign that grew the talent pipeline 3x.
  • Implemented the company's first HRIS and onboarding platform, reducing new-hire administrative effort 40% and standardizing compliance documentation.

HR roles — earlier career · Wipro, Mindtree

20112014

Bengaluru / Chennai

  • Progressed from HR executive to HRBP across recruitment, onboarding and employee-engagement mandates; promoted twice for delivery and people impact.

Education

MBA — Human Resource Management

2011

XLRI Xavier School of Management, Jamshedpur

B.A. Economics

2009

Loyola College, Chennai

Certifications

SHRM Senior Certified Professional (SHRM-SCP)

SHRM · 2020

Certified Workday HCM Configuration

Workday · 2021

Selected achievements

Cut regretted attrition from 19% to 11% over three years via an engagement and performance-systems overhaul.

Reduced executive time-to-fill from 110 to 64 days while cutting agency spend ~₹1.4 crore/year.

Speaker, SHRM India Annual Conference 2023 — "Building a leadership-hiring engine that scales."

Advises two early-stage startups on people strategy; mentor in a women-in-leadership HR fellowship.

See the work in 3D

Explore Lakshmi's interactive WebGL portfolio — projects, skills and a way to get in touch.