Data Analyst · Senior · 10+ yrs
Lakshmi Narayanan
Analytics Lead / Head of Analytics
Professional summary
Analytics leader with 11 years building data-driven decision cultures across fintech, retail and logistics. Sets KPI frameworks and data governance, leads analyst teams of 8–14, and turns SQL, Python, Power BI and Tableau work into executive narratives that shape strategy. Stood up self-serve BI platforms, established a single source of truth across departments, and ties every dashboard to a business outcome — revenue, cost or risk.
4M+
Platform users analyzed
₹6.5Cr
Annual fraud loss averted
12
Analysts led
Skills
Leadership
Data platform
BI & analytics
Frameworks
Work experience
Head of Analytics · Paytrail Financial
Mar 2019 – PresentChennai
- Lead a 12-analyst function serving a fintech platform with 4M+ users, owning the company-wide KPI framework and a ₹3.2Cr annual analytics budget.
- Stood up a self-serve Power BI + Snowflake platform that cut ad-hoc report requests 62% and gave 300+ employees governed access to trusted data.
- Established a data governance program (definitions, ownership, quality SLAs) that reduced metric disputes in leadership reviews by ~80%.
- Drove a fraud-pattern analysis (SQL, Python, statistics) that informed rules saving an estimated ₹6.5Cr in annual losses.
- Hired 9 analysts and grew 4 into senior/lead roles; instituted the storytelling and dashboard-review standards used across the org.
Analytics Manager · Cartograph Retail
Jul 2015 – Feb 2019Mumbai
- Led a team of 6 building Tableau dashboards across merchandising, supply chain and marketing, adopted in weekly C-suite reviews.
- Built a demand-forecasting and assortment model that improved inventory turns 15% and reduced markdowns ~₹4.8Cr/year.
Data Analyst → Senior Data Analyst · Earlier roles — TCS, Freshworks
2013 – 2015India
- Delivered SQL/Excel reporting and Python analyses across CRM and operations; promoted for impact and analytical rigor.
Education
M.Sc. Applied Statistics
2013University of Madras, Chennai
B.Sc. Mathematics
2011Loyola College, Chennai
Certifications
Tableau Certified Data Analyst
Tableau · 2022
SnowPro Core Certification
Snowflake · 2021
Selected achievements
Built a self-serve BI platform that cut ad-hoc report requests 62% and reached 300+ employees.
Drove a fraud-pattern analysis credited with ~₹6.5Cr in annual loss reduction.
Speaker, DataHack Summit 2024 — "From dashboards to decisions: KPI frameworks that stick."
Mentor at a women-in-data fellowship; advises 2 startups on analytics and governance.
See the work in 3D
Explore Lakshmi's interactive WebGL portfolio — projects, skills and a way to get in touch.