Business Analyst · Mid-level · ~5 yrs

Abhijeet Borkar

Senior Business Analyst

Bengaluru, India abhijeet.borkar@hey.com +91 99458 26190 linkedin.com/in/abhijeet-borkar

Professional summary

Business Analyst with 5 years bridging business and technology across BFSI and SaaS. Owns the full requirements lifecycle — elicitation, BRD/FRD, process mapping and UAT — and turns stakeholder intent into shipped, measurable outcomes. Fluent in SQL and data analysis to back decisions with evidence, and a steady hand facilitating workshops in Agile delivery. Mentors junior analysts and sets documentation standards teams reuse.

90k+

Borrowers on the platform

−42%

Loan turnaround time

96%

First-pass requirement acceptance

Skills

Requirements

Elicitation & workshopsBRD / FRDUser stories & epicsProcess mapping (BPMN)Traceability (RTM)

Data & analysis

SQL (joins, CTEs, window fns)Data analysisPower BITableauExcel modellingKPI definition

Delivery

Agile / ScrumJiraConfluenceBacklog groomingUAT planningRelease coordination

Domain & soft

Payments / lendingStakeholder managementVendor coordinationMentoring

Work experience

Senior Business Analyst · Tessera Financial

Aug 2022 – Present

Bengaluru

Own requirements for the digital lending platform serving 90k+ borrowers; authored BRD/FRD for 14 epics with a 96% first-pass acceptance rate.
Re-mapped the loan-origination process in BPMN and removed 4 redundant approval steps, cutting average turnaround from 6 days to 3.5 (−42%).
Built SQL-driven Power BI dashboards on disbursal funnels that exposed a 17% drop-off at KYC, informing a redesign that lifted completion 11 points.
Facilitated 30+ cross-functional workshops and ran UAT for 9 releases, reducing post-go-live defects 28% through tighter acceptance criteria.
Mentored 2 junior analysts and standardized the requirements template now used across 3 squads.

Business Analyst · Brightpath Software

Jul 2019 – Jul 2022

Hyderabad

Elicited and documented requirements for a B2B billing module, translating 60+ stakeholder requests into a prioritized backlog delivered over 5 sprints.
Wrote SQL validation queries against billing data that caught a tax-rounding defect, preventing an estimated ₹18L in mis-invoicing.
Coordinated UAT with 12 client users and maintained the RTM, achieving sign-off one week ahead of schedule.

Featured projects

−42% turnaround

Origination Process Redesign

End-to-end mapping and redesign of the loan-origination workflow.

Led as-is/to-be process mapping with 5 teams and a gap analysis, cutting hand-offs from 11 to 7 and turnaround time 42%.

Process mappingBPMNStakeholder management

Interactive 3D Portfolio

WebGL portfolio built on Eliorexa, linked from this résumé.

Showcases requirements artefacts, process maps and SQL-backed dashboards — scroll-driven, reduced-motion safe, LCP 1.2s on mobile.

three.jsDocumentationStorytelling

Education

MBA — Finance & Systems

2019

Symbiosis Institute of Business Management, Pune

Specialization in Business Analytics

B.Com

2017

Fergusson College, Pune

Certifications

ECBA (Entry Certificate in Business Analysis)

IIBA · 2021

Certified Scrum Product Owner (CSPO)

Scrum Alliance · 2022

See the work in 3D

Explore Abhijeet's interactive WebGL portfolio — projects, skills and a way to get in touch.

Open the 3D portfolio